These Terms & Conditions govern your use of the sip77 platform, including all games, sportsbook markets, payment services, and promotional offers. Please read them carefully before creating an account or placing any wager.
A plain-English summary of the most important points. These highlights do not replace the full terms below — please read all clauses in their entirety.
You must be at least 21 years of age and a resident of Indonesia to register and use the sip77 platform. Age verification is mandatory before any withdrawal is processed.
All transactions are processed in Indonesian Rupiah (IDR) via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja — with no platform-side processing fees.
All bonuses are subject to wagering requirements as specified at the time of the offer. Bonus funds and winnings derived from bonus funds cannot be withdrawn until those requirements are fully met.
Each member may hold only one active sip77 account. Duplicate accounts will be suspended and associated balances may be forfeited. Shared household registration requires prior written approval.
Any attempt to exploit software errors, use automated betting tools, engage in arbitrage, or collude with other players will result in immediate account suspension and forfeiture of all pending balances.
Our Indonesian-speaking support team is available around the clock via live chat. For account, payment, or dispute matters, our target first-response time is under two minutes during peak hours.
In these Terms & Conditions, the following terms carry the meanings assigned below unless the context requires otherwise:
2.1 Age. You must be at least 21 years of age to register an Account or place any wager on the Platform. By completing registration, you confirm that you meet this requirement. The Company reserves the right to request proof of age at any time and to suspend an Account pending verification.
2.2 Residency. The Platform is operated for and directed at players residing in Indonesia. By registering, you confirm that you are accessing the Platform from Indonesia and that your use of the Platform does not violate any law applicable in your place of residence.
2.3 Legal Capacity. You must have full legal capacity to enter into a binding agreement. Persons who have been declared legally incompetent or who are under any form of guardianship order are not eligible to register.
2.4 Exclusions. The following persons are not eligible to hold an Account: (a) employees, contractors, and agents of the Company or any of its affiliated game studios; (b) immediate family members of such employees residing in the same household; (c) persons who have voluntarily self-excluded via the Platform's responsible gaming tools or who have been excluded by the Company.
3.1 Single Account Policy. Each Member may hold only one active Account. The Company uses device fingerprinting, IP analysis, and payment-method matching to detect duplicate registrations. Where duplicates are confirmed, the Company will close all but one account at its sole discretion and may void any associated balances or winnings.
3.2 Accurate Information. You are required to provide accurate, current, and complete information during registration, including your full legal name, date of birth, and a valid Indonesian bank account or e-wallet registered in your own name. You must update your profile promptly if any of this information changes.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. The Company will not be liable for any loss resulting from unauthorized access to your Account that arises from your failure to keep your credentials secure.
3.4 Two-Factor Authentication. The Company strongly recommends enabling two-factor authentication (2FA) on your Account. Once enabled, 2FA will be required on every login from an unrecognized device. The Company reserves the right to make 2FA mandatory for high-value accounts at any time.
3.5 KYC Verification. Before processing your first withdrawal, and at any time thereafter at the Company's discretion, you will be required to complete KYC verification by providing a government-issued photo identification document and proof of ownership of your nominated payment method. Failure to provide satisfactory documentation within 14 calendar days of a request will result in suspension of withdrawal privileges.
4.1 Supported Methods. The Platform currently accepts deposits via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. Available methods may change from time to time; the current list is always shown on the deposit page within your Account.
4.2 Currency. All deposits must be made in Indonesian Rupiah (IDR). Transfers made in a foreign currency will not be credited and may be returned less any applicable bank conversion charges, which are borne by the Member.
4.3 Minimum Deposit. The minimum single deposit is Rp 10.000. Deposits below this threshold will not be credited and will be returned to the originating account.
4.4 Processing Time. Deposits made via local bank transfer are ordinarily credited within one to five minutes of confirmed receipt by the Company's payment processor. E-wallet deposits via OVO, DANA, GoPay, ShopeePay, or LinkAja are typically credited instantly. The Company is not responsible for delays caused by the Member's bank or e-wallet provider.
4.5 Own Funds Only. You may only deposit funds that belong to you and that originate from a payment account registered in your own name. Deposits from third-party accounts will be refused, returned, and may trigger a compliance review of your sip77 Account.
5.1 Eligibility to Withdraw. Withdrawals are available to Members who have completed KYC verification and whose Accounts are in good standing. Real Money Funds may be withdrawn at any time subject to these Terms. Bonus Funds are subject to the wagering requirements set out in Clause 6.
5.2 Minimum and Maximum Amounts. The minimum single withdrawal is Rp 50.000. Maximum daily withdrawal limits vary by Account tier and are displayed within your Account dashboard. Members wishing to increase their limit should contact customer support.
5.3 Processing Time. The Company targets processing of all approved withdrawal requests within three minutes of submission during normal operating hours (WIB, UTC+7). Complex compliance reviews may extend this to a maximum of 24 hours. The Company is not responsible for onward transfer delays imposed by the receiving bank or e-wallet provider.
5.4 Withdrawal Method. Withdrawals will be returned to the same payment method used for the most recent deposit of qualifying value, unless the Company approves an alternative method in writing. This policy is in place to prevent money laundering and to protect Member funds.
5.5 Fees. The Company charges no platform-side withdrawal fee. Some Indonesian banks may apply incoming transfer fees; these are the Member's responsibility and are outside the Company's control.
5.6 Dormant Accounts. An Account that has recorded no login activity for a period of 12 consecutive months is classified as dormant. The Company reserves the right to deduct a monthly administrative fee of Rp 25.000 from the dormant Account's balance until the balance reaches zero or the Member reactivates the Account by logging in and contacting support.
6.1 General. The Company may from time to time offer welcome bonuses, reload bonuses, free bets, cashback promotions, seasonal offers (including promotions timed around Idul Fitri, Ramadhan, and other Indonesian cultural occasions), and referral rewards. Each promotion is governed by specific terms published at the time of the offer, which are incorporated into these Terms by reference.
6.2 Wagering Requirements. Unless a promotion explicitly states otherwise, all Bonus Funds are subject to a minimum wagering requirement of 10x (ten times) the combined value of the deposit and bonus amount before any withdrawal of winnings derived from those bonus funds is permitted. Specific promotions may carry higher or lower requirements as stated in the offer terms.
6.3 Game Contributions. Not all games contribute equally toward wagering requirements. As a general guide: live casino table games and sportsbook single-match bets typically contribute 100%; slot gacor (high-payout slot) titles contribute 100%; togel (Indonesia's traditional numbers lottery) draw games contribute 50%; and parlays or combination bets may contribute at a reduced rate specified in the individual promotion terms.
6.4 Expiry. Bonus Funds that remain unused or whose wagering requirements are not completed within 30 calendar days of credit will expire and be removed from the Member's Wallet without notice.
6.5 Abuse. The Company reserves the right to refuse, withdraw, or reclaim any bonus in cases where it suspects abuse, including but not limited to: registering multiple accounts to claim the same promotion; placing opposing bets across accounts to guarantee a profit; using automated software; or any pattern of play that the Company considers inconsistent with good-faith recreational betting.
7.1 Game Integrity. All casino games offered on the Platform are sourced from internationally certified studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. Each studio's games are subject to independent RNG (Random Number Generator) audits. Certified RTP (Return to Player) percentages are available within each game's information panel.
7.2 Sportsbook Markets. Sportsbook bets are accepted on the markets displayed on the Platform at the time of placement. Odds are subject to change before a bet is confirmed. Once a bet is accepted and a confirmation reference is issued, the odds are locked. The Company reserves the right to void bets placed on events affected by match-fixing, force majeure, or obvious pricing errors.
7.3 Technical Malfunctions. In the event of a game or platform malfunction — including disconnection, software error, or incorrect odds display — the Company reserves the right to void affected bets and return the staked amounts to the Member's Wallet. The Company is not liable for any profit the Member expected to receive from a bet placed on the basis of a software error.
7.4 Bet Confirmation. A wager is not valid until a confirmation message and a unique bet reference number are displayed to the Member. The Company is not responsible for bets that failed to register due to connectivity issues on the Member's side.
7.5 Responsible Betting Tools. Members may set individual session loss limits, deposit limits, and single-bet limits from within their Account settings. The Company encourages all Members to use these tools. See Clause 8 and our Responsible Gaming page for full details.
8.1 Commitment. sip77 is committed to promoting responsible gaming. We provide a suite of tools designed to help Members maintain control over their gambling activity, including deposit limits, session time reminders, cool-off periods, and permanent self-exclusion.
8.2 Self-Exclusion. Any Member who wishes to restrict their own access to the Platform may request a self-exclusion of 30 days, 90 days, 180 days, or permanent exclusion by contacting live support or using the self-exclusion tool in Account Settings. During a self-exclusion period, the Member's Account will be suspended and no new Account may be created.
8.3 Age Verification. 21+ The Company takes all reasonable steps to prevent persons under the age of 21 from accessing the Platform. Any Member found to be under 21 will have their Account immediately closed and all deposits returned.
For comprehensive responsible gaming guidance, please visit our dedicated Responsible Gaming page.
9.1 Ownership. All content on the Platform — including but not limited to the sip77 brand name and logo, software, game interfaces, graphics, text, and audio — is the exclusive property of the Company or its licensed third-party providers and is protected by applicable intellectual property laws.
9.2 Permitted Use. The Company grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial recreational purposes in accordance with these Terms.
9.3 Restrictions. You may not copy, reproduce, distribute, scrape, reverse-engineer, or create derivative works from any part of the Platform without the prior written consent of the Company. Any unauthorized use will result in immediate termination of your Account and may give rise to legal action.
10.1 The collection, storage, and use of your personal data is governed by the sip77 Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By registering an Account, you acknowledge that you have read and accepted the Privacy Policy.
10.2 The Company will process your personal data only for purposes necessary to operate the Platform, fulfill legal obligations (including KYC and anti-money-laundering requirements), and communicate with you about your Account and relevant promotions. Your data will not be sold to third parties.
11.1 To the fullest extent permitted by Applicable Law, the Company's total aggregate liability to any Member arising out of or in connection with the Member's use of the Platform — whether in contract, tort (including negligence), or otherwise — shall not exceed the total amount deposited by that Member in the 30 calendar days immediately preceding the event giving rise to the claim.
11.2 The Company shall not be liable for: (a) any indirect, special, or consequential loss; (b) loss of profits or anticipated savings; (c) loss of data; (d) loss or damage arising from platform downtime, maintenance, or events beyond the Company's reasonable control (force majeure), including but not limited to internet outages, government action, natural disasters, or strikes.
11.3 The Platform is provided on an "as is" and "as available" basis. While the Company takes all reasonable steps to ensure continuous availability, it does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.
12.1 By the Company. The Company reserves the right to suspend or permanently close any Account, with or without prior notice, in the following circumstances:
12.2 By the Member. You may close your Account at any time by contacting live support. Upon closure, any verified Real Money Funds balance will be returned to your registered payment method within five business days. Bonus Funds will be forfeited upon closure.
12.3 Effect of Termination. Termination does not affect any accrued rights or liabilities of either party existing at the date of termination. Clauses relating to intellectual property, liability limitations, and governing law survive termination.
13.1 The Company reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to Members via a notification displayed upon next login, at least seven calendar days before the amended terms take effect.
13.2 Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and contact support to close your Account.
13.3 The most current version of these Terms is always accessible at https://sip77.bio/terms-conditions. The "Last updated" date at the top of this page reflects the date of the most recent revision.
14.1 These Terms & Conditions are governed by and construed in accordance with the laws applicable under the Company's international gaming licence. To the extent permitted by those laws and your local jurisdiction, the parties submit to the exclusive jurisdiction of the courts specified in the Company's licence agreement for the resolution of any dispute arising under these Terms.
14.2 Nothing in this clause limits your rights under any mandatory consumer protection provisions that apply in your country of residence and that cannot be excluded by contract.
14.3 Dispute Resolution. Before initiating formal legal proceedings, Members are encouraged to contact the sip77 support team to seek an informal resolution. The Company commits to responding to all formally submitted written complaints within five business days.
If you have any questions about these Terms & Conditions, wish to submit a formal complaint, or need to contact the Company for any other reason related to your Account, please reach out through the following channels:
For responsible gaming support, self-exclusion requests, or account closure, our Indonesian-speaking team is available at every hour of every day, including during Lebaran, Idul Adha, and all national holidays.
Now that you have read our Terms & Conditions, you are all set. Join over 2 million Indonesian players on the platform built for you — fast IDR payments, provably fair games, and 24/7 support. 21+ only.